Terms & Conditions

Who we are

This website is operated by Rateswitch Ltd. We are a company registered in England and Wales under company number 10100327, and our registered office is located at 35 Park Place, Cardiff, CF10 3RL.

Rateswitch Ltd is an appointed representative of Stonebridge Mortgage Solutions Limited, which is authorised and regulated by the Financial Conduct Authority (FCA). Our FCA reference number is 762308, which you can use to find us on the Financial Services Register.

We are also registered with the Information Commissioner’s Office (ICO), and our registration number is ZA194637.


Who can use our service?

Our service is open to anyone who owns a mortgaged property located in the United Kingdom.


How we make money

We’re able to operate as a fee-free service because mortgage lenders pay us commission every time we successfully switch you to a better rate.

This is how all mortgage brokers make money, but the key difference is that we don’t charge a fee (in addition to receiving this commission) for our services.

Please remember we will only switch you to a better rate (either with your current lender or by remortgaging you to an alternative one) when you are completely happy for us to do so.

A ‘better rate’ can mean a number of things. For example:

– An interest rate that is lower than what you’re currently paying;

– An interest rate that is lower than what you’re due to revert to in future months; or

– An interest rate that is more suitable for your current (or future) circumstances, needs or preferences.


CSSC members

Upon receiving our commission payment (the timeframe can vary from lender to lender), we will aim to issue your cashback by the end of the next calendar month.

In the interest of being able to provide and maintain this service, we’ve put some simple rules together regarding the value (and general eligibility) of this incentive:

– We will only pay the incentive for like-for-like switches (i.e. not when simultaneously borrowing funds for the purpose of debt consolidation, home improvements, or any other reason)

– To earn a reward payment, the minimum mortgage balance ‘threshold’ is £50,000;

– For balances of £50,000 or greater, up to £124,999, the reward payment will be £25;

– For balances of £125,000 or greater, up to £149,999, the reward payment will be £35;

– For balances of £150,000 or greater, up to £199,999, the reward payment will be £50;

– For balances of £200,000 or greater, up to £249,999, the reward payment will be £75;

– For balances of £250,000 or greater, the reward payment will be £100

We keep the remainder of our commission payment in order to pay for our team of Mortgage Advisers and run our business.

For the avoidance of doubt and notwithstanding any other provision contained in these Terms & Conditions, you agree and acknowledge that in all circumstances our incentive payment to you is entirely at our discretion and we may refuse to pay this for any reason.


Financial information disclaimer

This site provides information and comparison services in relation to particular mortgage products and services that are available from third party providers.

This site does not provide, and no information provided on this site is intended to constitute, mortgage, tax or legal advice or any other type of advice, nor does it recommend particular products or services. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the information on this site.

Any reliance that you may place on the information on this site is at your own risk.

While we aim to keep the information on the site accurate, complete, and up-to-date, we cannot guarantee, and will not be responsible for any damage or loss related to, the accuracy, completeness or timeliness of the information.

Mortgage products, regardless of lender, tend to have limited availability and may be withdrawn at any time. Most of the information on our site about particular products and services is provided by third parties. In general, we act as a mere conduit for this information.

Accordingly, we will not be liable in respect of any losses you may suffer arising out of such information or any reliance you may place upon such information. Any reliance you place on such information is done so at your own risk. You hereby acknowledge that any information on our site about particular products and services provided by third parties is dependent on the accuracy of the information you have provided.

You are solely responsible for the accuracy and reliability of any information or materials uploaded by you through the site and you hereby acknowledge and agree that we will not be responsible, or liable to any third party, for the content or accuracy of any information or materials submitted by you through the site.

You accept that we have an interest in limiting the personal liability of our officers and employees. Having regard to that interest, you accept that we are a limited liability entity and agree that you will not bring any claim personally against individual officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions. This will not, of course, limit or exclude the liability of the company itself for the acts and omissions of our officers and employees.

Please note that if we contact you in relation to any enquiry you make through the site regarding your mortgage and you wish to instruct us to process an application for you, then we will provide you with separate terms and/or policies regarding how we process that application for you and such processing shall be carried out in accordance with those separate terms and/or policies (and these terms and conditions shall not apply to such further work).


Full Terms & Conditions

Please take the time to familiarise yourself with our full Terms & Conditions to understand how we treat your personal information and your own responsibilities in relation to your information.

In the Press

“Millions of mortgage customers are paying thousands of pounds a year more than they should. ”

“RateSwitch provides instant access to better rates without having to change lenders. ”

“For too long, too many have been paying out money they simply don’t have to. ”

“Help to Buy customers do not have the same options available as people remortgaging on normal terms. ”

See how much you could save with RateSwitch

On average, we’ve saved our customers £0 a year